Locations

Every store has one location from the day it is created, and stock is counted per location. Add a second when you hold stock in a second place: another shop, a warehouse, a friend's garage. Settings → Locations lists them.

Add one

Choose Add Location.

• Location Name is what you will see in the inventory page and on transfers, so name it the way you talk about it.
• Primary Location marks the one your store falls back to. Only one can be primary.
• Street Address, then Country. Nigerian addresses are structured: pick the State, and the Local Government Area list fills from it. For other countries you get a city instead.
• Phone Number is required.

Create Location saves it, and it appears in the list.

What a second location changes

• Inventory is per location. The inventory page names the location it is showing at the top, and a product can be stocked at one and not the other.
• Stock moves between them with a transfer, which keeps both counts honest. See transfers between locations.
• Orders are fulfilled from one of them, chosen by your fulfilment settings.
• A location can offer collection rather than delivery, when you set it up as a pickup location under Shipping.

How many you can have

Each plan includes a number of locations, and extra ones are bought as an add-on without changing plan. The allowances are on the pricing page; see add-ons.

If it does not work

• State is empty: choose the country first. The state list is Nigeria's.
• Local Government Area says "Select state first": it is filled from the state, so pick that one above it.
• Add Location is greyed out: your plan's locations are all in use. Buy a slot, or move to a plan with more.

Email support@shoponent.com with your store name if anything here does not match what you see. We read and answer every message.