Create your store and choose a plan

Once your account exists you are taken straight to this. Two screens: the store's name and Shoponent domain, then the plan. Nothing here is permanent except the account email, and the store is yours to change later.

1. Name your store

The page is headed Create your store. Two fields:

• Store name is what customers see: in the storefront header, on receipts, in the emails we send them. Two to sixty characters. You can change it any time under Settings → General.
• Store URL is the first part of your Shoponent domain, the free web address your store opens on, such as adascloset.myshoponent.com. Lowercase letters and digits only, no spaces or hyphens. We fill it in from your store name, and you can edit it.

The Store URL is checked as you type. This URL is available! means you can continue; Already taken means choose another. A few words are reserved by the platform and are refused with a message saying so.

Choose Continue. Your store exists from this point, but it is not open to customers until it has a plan.

2. Choose a plan

Choose your plan shows the three plans: Starter, Professional and Scale. Professional is selected for you and marked Popular; choose any card to select it instead, and the selected card opens to list what the plan includes. The Monthly / Annual switch at the top changes every price shown; Annual is selected by default and shows the saving beside it.

What each plan costs, and what is in each, are on the pricing page. The prices on this screen are the same prices, read from the same place.

3. Start the trial, or pay

What the selected card offers depends on whether founder pricing is open.

• While founder pricing is open there is no free trial: the card shows Pay now, the founder price is paid from the start, and it stays locked for as long as the pricing page says.
• After founder pricing has closed the page says 14-day free trial included. No credit card required. and the card shows two buttons: Start free trial, which needs no card and opens your store at once, and Pay now for paying from the start.

Pay now opens payment in a Paystack window on the same page. When it succeeds you see Activating your subscription; do not close the page while it says so. If payment fails or you close the window, nothing is charged and the button is ready again.

Either way, you arrive on your dashboard.

What you land on

Your Home page opens with Complete your store setup, a checklist of what is left before your store can take an order: your first product, your branding, how you get paid, delivery or collection, and a domain if you have one. Create your store is already ticked.

The next page, Your Home page and the setup checklist, explains what each row does; the pages after it walk through the rows one at a time.

Changing your Shoponent domain later

You can change the first part at any time under Settings → General, where it is labelled Store Subdomain, with the same availability check. Links you have already shared to the old domain stop working when you do, so change it before you start sharing. See Your Shoponent domain.

If a store is created but not paid for

A store without a plan stays in setup. Signing in takes you straight back to Choose your plan until a trial is started or a payment is confirmed, and customers cannot reach the storefront. Nothing is lost: the name and Shoponent domain you chose are kept.

If it does not work

• Already taken on the store URL: choose another. The store name can stay the same.
• Payment failed: nothing was charged. Try again, or another card.
• Payment received but could not be verified: do not pay again. Email us with your store name and we confirm it from our side.
• Reactivate your subscription instead of Choose your plan: the store's earlier subscription has ended. Pick a plan and pay; there is no trial on a reactivation.

If none of that resolves it, email support@shoponent.com with the store name you chose. We read and answer every message.