Available on every plan · Updated 12 September 2026
Also asked as: “checklist will not tick” · “percentage complete stuck” · “hide the setup checklist” · “what does set up do”
Home is the first page after you sign in, and it answers one question: what needs you now. For a new store the answer is setup, so the checklist leads. Once orders arrive, today's numbers and the work queue lead, and setup drops to a compact row at the bottom until it is complete, when it folds away.
The checklist
Complete your store setup has six rows and a percentage. The first row, Create your store, is ticked from the start: your store and its plan exist. The other five are the things a store needs before it can take an order, in the order most people do them.
| Row | What Set up opens | What ticks it |
|---|---|---|
| Add your first product | the product form, and brings you back here after saving | a product exists |
| Set up your branding | a three-step dialog on this page: what you sell, a colour, a logo | you choose Apply branding |
| Set up payment methods | Settings, then Payments, then Payment Methods | a payment method is switched on |
| Configure shipping | Settings, then Shipping, then Shipping Methods | a delivery rate or an active pickup location is saved |
| Add a custom domain | Settings, then Custom Domain | a domain is added |
A row ticks when the thing exists, not when you open it. Opening the product form and closing it leaves the row as it was; saving a product ticks it, even if you saved it from the Products page without going through Home. The percentage counts ticked rows out of six. There is no way to tick a row by hand, and none is needed. A ticked product row keeps an Add another button, since one product is rarely the whole shop.
Each row has its own page here: Add your first product, Set up your branding, Set up payment methods, Configure shipping and Connect a domain you already own.
The rest of Home
Below the checklist, Needs attention lists what has changed and wants a look: products low on stock, orders waiting, enquiries unread. It is empty on a new store and fills as you trade. Quick Actions are shortcuts to the pages you will open most, and Recent Activity shows the latest orders and customers.
On a phone
Home works the same on a phone. The checklist rows open with a tap, the bottom bar holds Home, Orders, Products and Customers, and the round button in the middle of it adds a product, an order or a customer from anywhere.
Once setup is complete
When all six rows are ticked the checklist folds into a single line, and after your first order Home leads with today's figures instead. Nothing is lost: every row's page is still reachable from the sidebar and Settings.
If it does not work
- A row will not tick even though you did the thing: make sure it saved. A product left as a draft still counts, but a product form you left without saving does not. Refresh Home; the percentage is read fresh each time the page opens.
- The checklist is gone but you wanted to open a row: use the sidebar or Settings. The rows are only shortcuts to pages that are always there.
- The percentage does not move after several rows: refresh the page. If it stays put, email us with your store name.
Email support@shoponent.com with your store name if anything here does not match what you see. We read and answer every message.