Available on every plan · Updated 12 September 2026
Also asked as: “download my invoice” · “receipt for my subscription” · “payment history” · “export billing to excel”
Settings → Billing & Subscription ends with Billing History: every payment made for the store's subscription, newest first, with what it was for, the date, the amount and whether it succeeded.
Download an invoice
Each successful payment has a download icon at the end of its row. It gives you the invoice for that payment as a file to keep or send to your accountant.
Export the list
Export CSV above the table downloads every payment as a spreadsheet.
What the list does not show
- Payments for customer orders. Those are your storefront's sales, under Transactions and Orders; this list is what you pay us.
- A payment that never completed. A closed payment window or a declined card leaves nothing here, because nothing was charged.
- Anything before the store had a subscription. A new store shows No payment history yet until its first payment, and a trial adds nothing until it converts.
If it does not work
- A payment you made is missing: it may still be verifying. Refresh after a minute; if it is still absent, email us with the payment reference from the confirmation email.
- The invoice will not download: allow downloads for the site and try again.
Email support@shoponent.com with your store name if anything here does not match what you see. We read and answer every message.