Available on every plan · Updated 12 September 2026
Also asked as: “sign out of all devices” · “someone else is in my account” · “which devices am I signed in on” · “log out everywhere”
Each browser you sign in with gets a session of its own. Active Sessions, in the accounts hub next to Profile, lists them all: the device, the address it connected from, and when it was last active, with the one you are reading from marked Current session.
Sign one browser out
Choose the action on a row to revoke that session. That browser is signed out the next time it does anything; nothing else changes.
Sign out everywhere
Revoke All Sessions signs out every browser, including this one, so you sign in again afterwards. Do this if you signed in on a shared computer and forgot to sign out, or if a session you do not recognise is listed.
Changing your password does the same to every other session; see Your profile, password and sign-in options.
What a session is not
A session is your sign-in, not your store. Revoking one does nothing to the store, its team or its data, and a teammate's sessions are theirs, on their own account.
If it does not work
- A session you do not recognise keeps coming back: revoke all sessions, then change your password. If it still returns, email us.
- The device reads Unknown: the browser did not say what it is. The address and the last active time still identify it.
Email support@shoponent.com with the account email if anything here does not match what you see. We read and answer every message.