Available on every plan · Updated 22 October 2026
Also asked as: “connect monnify” · “monnify contract code” · “monnify keys” · “monnify webhook url” · “monnify switch is greyed out”
Monnify is a payment gateway you hold an account with. Connecting it means your checkout can take cards, bank transfers and USSD, and every charge runs on your Monnify account: the money settles to you on Monnify's terms. It is on every plan.
You need a Monnify account of your own first, with its API key, secret key and contract code from your Monnify dashboard.
Connect it
- Open Integrations and choose Monnify, or choose Connect beside Monnify under Settings → Payments.
- Choose the Mode: Live (real payments) or Test (no real money moves). Both sets of credentials can stay saved, and checkout uses the mode chosen here.
- Under Live credentials (or Test credentials), enter the API key, the Secret key and the Contract code, and choose Connect Monnify. We check them with Monnify before saving.
- Copy the Webhook URL and add it in Monnify under Settings → Webhooks, so a payment is confirmed even if the customer closes the window before returning.
Once connected, At checkout on the same page says whether Monnify is offered to shoppers, and switches it. Your other payment methods are under Settings → Payments.
If it does not work
- Connect Monnify is refused: one of the three credentials is wrong or from the other mode. Copy all three again from the same mode in Monnify.
- Payments are not confirmed when customers close the window: add the webhook address in Monnify.
Email support@shoponent.com with your store name if anything here does not match what you see. We read and answer every message.