Customers and marketing
Customers, discounts, sales, reminders and staying in touch.
Customers and their profiles
Everyone who has bought from you, made an account or been added by you, with what they have spent, their addresses, your notes and whether they get your emails.
Customer groups
Seven groups every store has, and your own: put customers in by hand, or write a rule and let the group keep itself up to date.
Discounts
A code a shopper types in, or a discount that applies itself. Both take a value, a window, and who is allowed to use them.
Flash sales
Put a set of products on sale for a window of time, with a page you can share. Prices go back on their own when it ends, and your online store's sale sections show whichever sale you choose.
Abandoned checkouts
See the checkouts shoppers left with an email, and have up to two reminder emails bring them back. Tracking and the emails are both off until you turn them on.
Subscribers and export
Marketing, Subscribers shows everyone who gets your emails, with where and when they joined, and exports the list to your own email tool. Newsletter settings opens from it. Adding, pausing and unsubscribing someone happen on the customer, in Customers.
The enquiries inbox
Messages sent through your online store's contact form land here, are emailed to you, and are answered from your own email.
Not selling on Shoponent yet?
Create your store and follow the setup checklist. Everything in this help centre applies from your first day.
Still stuck?
Email support@shoponent.com with your store name. We read and answer every message.