Available on every plan · Updated 22 October 2026
Also asked as: “ship abroad” · “international delivery rate” · “customer abroad cannot check out” · “delivery to ghana” · “no rate outside nigeria”
Nigeria can be priced by state, LGA and area. Every other country is one place: it has one rate, which covers every address in it, or it has none and shoppers there cannot check out.
While you have no rate outside Nigeria, Delivery rates says so above the list ("No rate outside Nigeria, so shoppers abroad cannot check out"), with Add a rate. Shipping only within Nigeria is a fine choice; the notice is there so it is a choice.
Add a rate for a country
On Settings → Shipping and delivery, choose Add rate.
Under Destination, open Country and type the country's name to find it.
Once a country other than Nigeria is chosen, Rate for is Whole country and nothing else: one rate covers the whole country.
Choose which locations it ships from, the pricing (fixed, by weight, or paid to the courier) and the delivery time, as for any rate; see Delivery rates by state and area. Choose Save.
Add one rate per country you ship to. A country never falls back to another country's rate, so a rate for Ghana says nothing about Togo.
What shoppers abroad see
Their checkout asks for a city rather than a state and LGA, and charges the country's rate.
If it does not work
- A shopper abroad cannot check out: there is no rate for their country, or the locations that have their items do not ship there. Add a rate for that country from those locations.
Email support@shoponent.com with your store name if anything here does not match what you see. We read and answer every message.