Domains
Your Shoponent domain and connecting a domain you already own.
Your Shoponent domain
Every store gets a free Shoponent domain, such as yourstore.myshoponent.com, from the moment it is named. You can change it under Settings, Domains, but the old one stops working the moment you do.
Connect a subdomain
Putting your store on something like shop.yourbrand.com takes exactly one DNS record. We watch for it, issue the certificate ourselves, and it renews without you.
Connect a root domain
Putting your store on yourbrand.com itself takes three records, brings www along on the same certificate, and needs a provider that can point a bare domain at us.
What each record status means
Every DNS record you add reports its own state: Verified, Record present, Incorrect, Not found or Can't check. Here is what each is claiming, and which of them are yours to act on.
Not selling on Shoponent yet?
Create your store and follow the setup checklist. Everything in this help centre applies from your first day.
Still stuck?
Email support@shoponent.com with your store name. We read and answer every message.